Our Fee Promise

Findahomecare was officially established in 2024, born from a deep-seated recognition of the complexities and emotional challenges families face when trying to locate appropriate and high-quality senior living options. The traditional process was often fragmented, overwhelming, and lacked the personalized guidance needed to make informed decisions for a loved one's long-term care.

We identified a substantial, unmet need for a service that could fundamentally simplify this journey, enabling clients to navigate the path to long-term senior living with confidence and ease. Our founding objective was, and remains, to streamline this transition, ensuring a seamless and dignified experience for every client and their family.

To fulfill this mission, Findahomecare has strategically partnered with a carefully curated network of diverse senior living communities. This collaborative approach allows us to offer what we term a "continuum of care"—a comprehensive range of options that can adapt to changing health needs, from independent living and assisted living to memory care and skilled nursing facilities. By working directly with these reputable communities, we ensure access to up-to-date availability, transparent pricing, and the highest standards of compassionate care, making the ideal long-term solution accessible to everyone we serve.

Families often wonder how we can give away our senior living advisory services for free—and here's the answer. We provide free, local senior living partner services to families, helping with every step of the move-in process:

• Figuring out care needs and budget.
• Recommending and touring communities with you.

We go beyond the "local experts" model. We have real, on-the-ground relationships with partners, meaning we can give you a truly personalized tour. This also means we know the local ancillary services you'll need.

We can connect you with a Senior Move Manager—a local company that specializes in helping seniors with the A-to-Z of downsizing, sorting, packing, and setting up their new apartment, making the move much less stressful.

For your peace of mind and to maintain full transparency, it is essential to understand the standard fee structure used throughout the senior living placement industry.

The short answer is simple: You, the family, never pay us a fee.

Our service is entirely complimentary to the family because we operate on a performance-based, commission model. When a client we refer moves into one of our partner communities, that community compensates us with a referral fee.

The senior living community (facility) pays the fee. This is an industry-standard business arrangement.

The fee is typically calculated as a significant portion of the resident's first month's rent (often ranging from 50% to over 100%) and is paid directly by the community to the agency. A portion of this amount is then paid as a commission to the individual advisor who helped facilitate the placement.

Addressing Potential Conflicts of Interest

We recognize that because fees can vary between communities, an inherent conflict of interest can exist in the referral industry. Our core commitment means we prioritize the client's best care fit over the commission amount. We maintain strict internal policies, training, and a broad, carefully-vetted partner network to ensure our recommendations are always based on your loved one's clinical, social, and financial needs—not the size of the fee.

Legal Compliance and Disclosure

This referral fee model is common and legal in most jurisdictions. We adhere strictly to all state-level regulations. For example, in states like California, these agencies are often licensed and legally required to disclose their financial relationships to families, reinforcing our commitment to operating with full transparency and authority.

Move-in & Prior Contact

The community only pays a fee if the placement is successful. Communities also typically have contractual rules protecting them from paying a fee if the resident was already an active prospect of theirs or was referred by another source. This ensures that the compensation is directly for the value of the introduction and time we provided.

In essence, we act as a specialized, compliant marketing and placement extension for our partner communities, receiving a standard industry payment for filling a vacancy. This enables us to provide expert, no-cost guidance to you.